• Why choosing us ? 

1.Our team is very talented and professional. All our products are made by high quality material, and in great gquality.
2 We are providing creative design and professional service for our customers; 
3 We offer competitive price and on- time delivery;

  • Shipping Policy 

We ship items by DHL/FEDEX/UPS/EMS/Hong Kong EMS/, You can specifying freight forwarders. 
Before you pay, please make sure your address and contact number information is right. 
Items will be shipped within 30 business days. Sometimes the date will be delayed due to a shortage, however we will inform you on time.

  • Cancellation Policy
  1.  unpaid order: could be cancelled within 2-3 days. 
  2. paid less than 3 days, 65% cost of dress and shipping cost could be returned,
  3. paid at 3-20 days, 35% cost of dress and shipping cost could be returned.
  4. dress has sent, can't return the payment to you.


  • International taxes

Most buyers from Unite States no need to pay customs taxes, But buyers from other countries need to pay taxes, but general speaking, we just wrote less price on the invoice, then you pay less customs taxes. 
Please take note that it's express collection charges for customs tax, it's not shipping cost, all shipping cost has been paid by us already. 
Because of taxes, if customers refuse to receive them, we can't send full payment back, it will also cause us extra taxes again if goods returned.

  •  How do I pay for the order? Is it secure?

The store payment process is powered by PayPal, one of the most trusted online payment solutions on the web. Because of this, store has all the same securities and payment fraud protection as these leading payment processors. 

  •  Feedback 

Customer satisfaction is very important to us. If you are satisfied with the items you ordered, please leave feedback. If you are not satisfied with the items you ordered, please contact us before leaving negative feedback.

Still not getting your answers? Email us anytime at clairebridal@outlook.com